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# Let new hires ask the system, not your best technician

We set up a place where new starters resolve their questions by asking, without interrupting your veteran technician.

€6,000 \+ €400/mo

[Leave your email](https://www.buildylab.com/#contact)

## Every new hire slows down the person who knows most

The new starter has questions all day. And resolves them by asking the veteran technician, who drops their own work to explain it again.

That technician is the one who produces most. Every interruption is time that does not come back, for them and for the business.

The answers already exist. They are in their head and in your procedures. All that is missing is a place to ask them.

## What you get

-   A place where a new starter asks and gets the answer, with its source cited.
-   Fed with your procedures, manuals, and the real way things get done.
-   Every answer brings where it comes from, so the new hire learns where to look.
-   The veteran technician stops being the only source and gets back to their work.
-   Role-based permissions. Each person sees what belongs to their role.
-   Fixed price agreed before we start.

Price

€6,000 \+ €400/mo

[Leave your email](https://www.buildylab.com/#contact)

## How it works

01

### We look at what gets asked of the veteran

The same questions new starters always have. That is what the system needs to know how to answer.

02

### We gather the knowledge

We collect procedures, manuals, and what today only lives in the head of the person who knows most.

03

### We build the place to ask

We leave it answering with the source cited and set up the role-based permissions.

04

### It goes into production

New starters ask the system and resolve on their own. The veteran gets back to their work.

## Common questions

### What if it does not work?

We agree up front which new-hire questions it has to resolve well. If it falls short, we keep adjusting until it lands. The monthly does not begin until it answers.

### Does it make up answers?

No. It answers with the source cited, drawn from your procedures. What it cannot find, it says so and hands to a person.

### How does it capture what is only in the veteran's head?

We sit down with them and collect it before building anything. What today only they know becomes written and searchable.

### Does every new hire see everything?

No. We set up role-based permissions. Each person sees what belongs to their role, and nothing more.

### Does it replace training?

No. It takes away the day-to-day interruptions so that real training is the kind that adds, not the kind that repeats the same thing every morning.

## Part of the package

### Company brain

We set up your company's brain.

Link: https://www.buildylab.com/services/cerebro-de-empresa

## What gets asked of your best technician over and over?

Tell us which questions new starters keep repeating. In 15 minutes we will tell you which ones the system can resolve and what it would cost.

[Leave your email](https://www.buildylab.com/#contact)

Source: https://www.buildylab.com/services/cerebro-onboarding-tecnico