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# Phone orders

We set up an agent that answers the phone, takes the order, and logs it in your system.

€2,500 \+ €200/mo

[Leave your email](https://www.buildylab.com/#contact)

## Phone orders stop your team

Customers call to place an order. Someone on your team drops what they are doing, writes the order down, and copies it out later.

At peak times the phone gets swamped. Some calls are missed and others end with an order written down wrong.

The agent answers those calls, takes the order, and logs it in your system, no loose scraps of paper.

## What you get

-   An agent that answers the phone and takes the caller's order.
-   It captures the details: what they want, how much, how, and when.
-   It logs the order in your system, no writing it twice, no loose paper.
-   What it cannot close, it hands to a person on your team.
-   In your voice and your script, approved before it goes live.
-   Fixed price agreed before we start.

Price

€2,500 \+ €200/mo

[Leave your email](https://www.buildylab.com/#contact)

## How it works

01

### We look at how you take orders today

What details you ask for, what you check, and where you log it. That is where the script comes from. We do not change how you work.

02

### We connect the agent to your system

We teach it to take the order and log it where you already keep it. You pick the voice and approve the script.

03

### We test it with you listening

You check it takes orders right and logs them without mistakes, and we adjust whatever is needed before letting it run.

04

### It goes into production

It answers the phone, takes the order, and logs it. Your team stops dropping everything to write down calls.

## Common questions

### What if it does not work?

We agree up front which orders it has to take well. If it falls short, we keep adjusting until it lands. The setup price is fixed.

### What system does it log the order in?

The one you already use: your ERP, your spreadsheet, or your order system. If it has a way to connect, we use it.

### What if the customer changes the order halfway?

It takes it on the fly, just like a person would. It repeats the order back before closing so it is logged correctly.

### What if the order is complicated?

What it cannot close on its own, it hands to a person on your team with what it had already noted.

### What is the monthly fee for?

The €200 a month covers the line running, the maintenance, and the adjustments as they come up. No lock-in.

## Part of the package

### Voice agent

We set up an agent that answers the phone.

Link: https://www.buildylab.com/services/agente-de-voz

## Take orders by phone?

Tell us how you take orders today and where you log them. In 15 minutes we will tell you how an agent can handle it and what it would cost.

[Leave your email](https://www.buildylab.com/#contact)

Source: https://www.buildylab.com/services/voz-pedidos-telefono