Capture what your retiring people know
We collect what the person who is retiring knows before it leaves with them.
When that person goes, half the company goes too
There is one person who knows everything. The long-standing customers, why things are done this way, the fix that is in no manual.
They retire next year. And that knowledge is written down nowhere. It is in their head.
When they go, whoever replaces them starts almost from scratch. Unless you collect it first.
What you get
- What that person knows, collected and searchable before they leave.
- Drawn from sessions with them, their emails, their notes, and how they resolve things.
- A place where their replacement asks and gets the answer, with its source cited.
- The customers, the fixes, and the reasons only they know, now written down.
- Role-based permissions. Each person sees what belongs to them.
- Fixed price agreed before we start.
Price
How it works
We sit down with them
We collect what they know in guided sessions. The customers, the reasons, the fixes that are in no manual.
We gather the rest
We add their emails, their notes, and their documents. Everything that today only lives in their head and their computer.
We make it searchable
We leave it answering with the source cited and set up the role-based permissions.
We leave it running
Whoever replaces them asks and gets the answer. The knowledge stays in the company.
Common questions
Part of the package
Company brain
We set up your company's brain.
Who is retiring and taking what they know?
Tell us who holds the knowledge that is not written down and when they leave. In 15 minutes we will tell you how to collect it and what it would cost.